Information Technology

Diligently attends to assigned tickets and provides support within the specified SLAs.
- Regularly updates on the status of assigned service request or incident.
- Troubleshooting hardware and software problems, replaces defective parts and makes necessary escalation to the authorized person.
- Responsible in formatting/cloning of PC, Desktop & Laptops.
- Network connection configuration, testing and basic troubleshooting.
- Perform regular checkup of PC desktop/laptop and a like (such as but not limited to defragmentation/virus updates).
- Escalates problem that requires immediate attention of help desk, team leader or appropriate authorities.
- Performs other relevant tasks that may be assigned from time to time.
**JOB REQUIREMENTS**:

- Degree in Computer Science, Computing, Engineering, Information Technology or related degree from a reputable school.
- 1-2 years of experienced is a must.
- A technical, logical thought process.
- A team player and willing to assist different departments.
- An ability to prioritize and delegate.
- A keen eye for detail.
- Willing to rove around Leyte area.
Schedule:

- 8 hour shift

Ability to commute/relocate:

- Catbalogan, Samar: Reliably commute or planning to relocate before starting work (preferred)