Inbound Specialist - Female

Customs Administration graduate

At least 3 years of experience in the importation of household goods and/or commercial

Skills & Qualifications:
Communication Skills: Excellent verbal and written communication, with the ability to engage and build rapport with customers.
Empathy and Patience: Strong ability to understand customer concerns, offering thoughtful and empathetic responses.
Problem-Solving: Skilled in addressing customer issues and finding solutions that meet their needs.
Active Listening: Ability to listen closely to customer inquiries, identify their needs, and offer the most relevant information or solution.
Organizational Skills: Ability to manage multiple inquiries and follow up effectively to ensure a high level of service.
Tech-Savvy: Familiarity with CRM software and other customer service tools to track and manage interactions.
Adaptability: Ability to work in a fast-paced environment and respond to shifting customer demands or inquiries.