In-House Recruitment Specialist

In-house Recruitment Specialist Work Set-up: On-site Schedule: 8:00 am to 5 pm EST (during the first month 10:00 am to 5:00 pm EST) Work Location: Cebu Responsibilities: • Lead end-to-end recruitment processes for call center positions at Redefined Growth Marketing (RGM), including sourcing, screening, and interviewing (final hiring decisions will be made by Call Center Management). • Collaborate with Managers and the Call Center Director at RGM to understand staffing needs and ensure timely fulfillment of vacancies. • Utilize various recruitment channels, both traditional and digital, to attract qualified candidates. • Conduct initial interviews and assessments to identify suitable candidates. • Manage day-to-day HR activities at RGM, including onboarding, employee relations, and performance management. • Ensure compliance with local labor laws and company policies at RGM. • Handle employee queries and concerns promptly and effectively. • Maintain accurate and up-to-date employee records. • Collaborate with team leads to implement training programs that enhance employee skills and performance. • Implement initiatives to boost employee morale and satisfaction. • Organize team-building activities and events to foster a positive work environment. Requirements: • Any degree in Human Resources, Business Administration, or a related field is a plus! • At least 2+ years of experience in HR and/or Recruitment roles within a BPO/Call Center environment. • Strong communication skills in English, both written and verbal. • Knowledge of Philippine labor laws and HR best practices. • Experience in end-to-end recruitment processes. • Familiarity with HRIS and other HR-related software. • Excellent interpersonal skills and the ability to work collaboratively.