Implementation Specialist

On-site - Cebu Full-time 1-3 Yrs Exp Bachelor
Job DescriptionWe are looking for one Implementation Specialist to join our Project Team!
Job Summary: Understanding Client's Business Processes: Understand the client's business processes and map the requirements to the software being implemented.Requirement Elicitation: Gather and analyze client requirements, document business processes, and recommend solutions using the specific application or modules.Conducting Workshops: Conduct workshops and meetings with clients to understand their business needs and align with the functionality of the software being implemented accordingly.Configuration: Configure the software being implemented to align with business processes.Training: Provide training and support to end-users to ensure effective use of the software.Documentation: Draft the necessary documentation (workflows) and guidelines for every business department.Project Management: Organize and follow up on the software implementations.Issue Resolution: Analyze and manage issues arising during implementation and ensure timely resolution of issues.RequirementsDegree in Business Administration, Computer Science, Information Technology, or a related field is required.1 to 2 years of experience in Software Support or Software Implementation.Strong analytical and problem-solving skills are essential.Able to identify, capture, and translate business requirements for technical teams.Willing to travel to customer location if needed.Working LocationEmployee Recognition and RewardsPerformance Bonus
Government Mandated BenefitsInsurance Health & WellnessWell-Stocked Pantry
Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Wedding Leave

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