With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)
**Job Description**:
Overview
VisionFund is World Vision's microfinance provider serving vulnerable clients through loans, savings, and insurance.
We enable families to grow their livelihoods in hard to reach, rural locations in 28 countries so that caregivers can create secure futures for their children.
We believe in brighter futures for children; empowering families to create incomes and jobs; unlocking economic potential for communities to thrive.
Join VisionFund as we seek to end intergenerational poverty through microfinance.
Job Summary
The purpose of this position is to support MFIs to collect, store, analyse, and use social data about the MFI's clients to improve and amplify the MFI's ability to transform the lives of its clients and the children in their care.
This person in this position will coach MFI staff to improve the overall capacity of the MFI to understand and respond to the needs of clients, and to use evidence of the MFI's impact to create stories and narrative to engage stakeholders.
Key Responsibilities
Work with and support MFI staff to collect, store, analyse, and use impact-related data
- Good working relationships with MFI staff who have responsibility for impact data, which facilitate shared understanding of MFIs' challenges related to impact data and to promote working in partnership to find creative solutions
- Operational solutions are put in place to overcome problems with data collection and storage within the MFI
- MFI staff have access to coaching from the Impact Specialist to improve their data analysis skills
- MFI staff have access to coaching from the Impact Specialist to develop and improve impact-related reports
- MFIs have access to best practices from the VFI network related to impact data and client service
- A global Community of Practice for MFI staff actively sharing best practices and building capacity
- MFI staff have access to information and can develop understanding of the relevance of impact to VF Strategy, to Our Promise, and to the UN Sustainable Development Goals, and to WV FO CSIPs.
- MFI field staff develop their understanding of the relevance of impact, which creates stronger staff engagement
Analyse MFI impact data to create evidence of impact and engaging narrative that can be used for marketing and communication purposes
- VFI GC has a regular source of impact-related "content" for WV Impact Portal and VFI website
- GC regional teams receive regular impact performance reports that include recommendations for change to increase MFIs' impact
- Research and analysis of industry-related impact data and knowledge of developments in economic development sector is available for improving relevance of all impact reports
Create and oversee client surveys and coordinate impact evaluations in MFIs
- MFIs are supported to develop and implement of Impact Monitoring Plans especially identifying data requirements
- MFIs have access to tools that have been created to monitor and evaluate various initiatives within MFIs
- MFIs are supported in designing small scale studies and surveys (i.e.
questionnaires with appropriate methodology and resources needed) that can be used to understand impact on clients and provide evidence of impact for use in marketing and communications, etc., for a wide variety of audiences
- MFIs have feedback from clients that can be used to improve client service and product effectiveness
Coordinate impact-related activities with WV and other partners
- Partners and GC colleagues have a dedicated resource to assist with obtaining information from MFIs or about VFI impact globally, including information needed for WV or specific donor reports
- External consultants have regular point of contact for projects related to evaluating impact
- By working with other VFI GC Teams, evidence, learning and impact findings and organisational learning of the programmes and operations (especially best practices and lessons learned within VFI) are appropriately documented and disseminated at the different levels within the network and externally
Required Professional Experience
- 5 years experience in a similar role preferably in a developmental organization or research-based institution
- Deep experience of working with microfinance clients or beneficiaries of humanitarian programmes in the global South
- Demonstrable experience and understanding of best practices related to the collection, storage, and analysis of quantitative and qualitative data
- Experience of measuring outreach and impact