Immigration Consultant

Assisting clients on their Australia visa applicationsCommunicating and consulting clients on their eligibility for Australia visa
programs
-Working with clients to obtain relevant documentation and information
to fulfil the requirements of the visa programs
-Monitoring and communicating the progress of clients' application status
and ensuring all documents are valid and/or updated
Respond to client queries promptly during the application processTaking ownership of clients' applications from initiation to visa outcomeSubmission of clients' applications with accurate and complete
information and documentation in a timely manner
-Communicating with and submission of applications to Australia
immigration authority and professional bodies relevant to the visa
programs
Be the subject matter expert in Australia visa programsContinuous research on Australia migration policies and assessing the
impact to the company and clients
-Maintaining the company's data library for seamless retrieval and
reference to client files
-Manage client complaints and feedback in an expeditious manner with
the goal of client satisfaction in the company's service standards