Immediate Response Backer - Permanent Work From Home

Responsibilities:
Serve as the primary point of contact for client concerns and promptly address their issues.
Develop relationships with key client personnel.
Create tailored plans to meet client's business requirements.
Act as a liaison for client concerns resolution and escalate issues as needed.
Support the sales team in promoting additional services or products to clients.
Ensure compliance with contract terms by both the company and clients.
Collaborate with different teams to meet client needs effectively.

Requirements:
Strong verbal and written communication and interpersonal skills
Ability to work collaboratively across various teams.
Highly organized and methodical to structure tasks and processes efficiently

General Requirements:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam

Device Specification:
Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements:
10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)

Benefits:
100% Work-from-Home
No work experience required
Training provided
Career Growth
Job Security and Stability
Profit Share (Retirement Plan)
Opportunity to an all-expense paid trip to the USA
In-house medical assistance (HMO) and paid time off (PTO) provided
Get paid on time
Undergraduates and students are accepted