Immediate Hiring - Csr (Non-Voice) / Tagbilaran City Bohol

ABOUT IBEX:IBEX Global Solutions stands as a premier provider of business process outsourcing and product support services worldwide. With a steadfast dedication to customer satisfaction and delivering cost-effective business solutions, IBEX emerges as the preferred partner for its esteemed clients. JOB DESCRIPTION:We are currently seeking a Customer Service Representative to join our dynamic team in Tagbilaran City, Bohol. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing a superior customer experience.QUALIFICATIONS:•Age requirement: Minimum 18 years old•Education: Completed K12 or at least 2 years of college•Experience:1. High School graduates need at least 6 months of BPO experience for International accounts or 1 year for local accounts2. Excellent written communication skillsRESPONSIBILITIES:•Answer customer questions through email and chat•Develop trust and rapport with customers through clear communication•Address customer complaints, find solutions promptly, and follow up to ensure satisfaction•Update customer information in the databaseBENEFITS:•Allowance for working onsite*•Comprehensive HMO coverage for you and your dependents•Non-Taxable Allowance in addition to your basic salary•Attractive Program Incentives based on performance•Group Life Insurance - your well-being is our priority!•30 Service Incentive Leaves (15 days can be converted to cash)Don't pass up this chance to be part of our energetic team. Apply now and kickstart your journey to a fulfilling career in customer service!TO APPLY:1. Click APPLY NOW! So that we can process you through over the phone.2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTERS:-Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday-3rd Floor Plaza Marcela Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday3. FOR THOSE INTERESTED APPLICANTS WHO CAN'T COME ONSITE: -Join our Virtual Express Lobby via our FB page(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE "JOB PORTAL-JOBSLIN" as your source)We look forward to meeting you!*Please bring 1 Valid ID*Terms and Conditions Apply