Human Resource Shared Services Learning Partner

Human Resource Shared Services Learning Partner (70K - 90K monthly)



Qualifications

- At least 5 years experience in L&D.
- Previous experience in managing teams and projects.
- Previous experience in being a learning partner and managing senior stakeholders.
- 'Can-do' attitude to get things done, builds relationships through trust and delivery.
- Flexibility, positivity, and ability to work in a dynamic environment.
- Very well-organized and structured.
- Experience working internationally in a virtual, multicultural team.
- Good written and spoken English.
- Flexible Location and Schedule.

Key Accountabilities

- Partners and consults with CoE Learning and skills function in order to implement Global Learning Portfolio.
- HRSS Learning Partners support Capability Managers, Learning Solutions, Learning Success and Employee Experience Teams to operationalize, delivery and ensure learning is brought to life, ensuring success.
- Uses the consulting and project management capability using relevant data to implement and deliver the strategic solutions created by the Learning & Skills Team.
- The Learning Partner team will provide advice, guidance, and support to Tier 1, providing knowledge and education to help support faster resolution and work on continuous service improvement.
- Advice, Guidance, and recommendations will be provided to the Learning & Skills team to ensure that new learning initiatives are successful.
- Service Reviews will be managed by the HRSS Learning Partners to ensure that projects and services are meeting SLAs/KPIs and ensuring that we continually improve our service.
- Supports 2nd Line support requests as required.
- Supports learning specialists with consultation, testing, and other requirements to deliver a brilliant learning service.