Consults with line management, providing HR guidance when appropriate.
- Strategically supports Business Unit management in developing solutions to deliver key initiatives and achieve business results.
- Conducts appropriate data gathering method/s to assess the pulse of the employees of the assigned account such as, but not limited to: Exit Interviews, Focus Group Discussions, Career Discussions, Engagement Surveys.
- Analyzes business unit structure / restructures, workforce planning and succession planning, team engagement level and recommends solutions based on internal data and industry trends and best practices.
- Works with business units to assess, create and implement innovative solutions for a variety of employee engagement initiatives within client group/s.
- Analyzes trends and metrics in partnership with HR Group to develop solutions, programs and policies
- Analyzes and reports to Business Units' line leaders the attrition data.
Recommends solutions and talent retention programs.
- Manages and resolves complex employee relations issues; conduct effective, thorough and objective investigations
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; Consult Corporate Lawyer as needed or required
- Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
- Works closely with management and employees to improve work relationships, build morale and increase productivity and retention
- Provides HR policy guidance and interpretation to employees and stakeholders
- Evaluates individual learning and development needs based on people development programs (ICAP, IPEP)
- Evaluates and monitors success of people development programs; Ensure that success metrics are met
- Collaborates with internal stakeholders in the implementation of talent retention initiatives and engagement programs;
**Job Qualifications/Requirements**
- Education - Bachelor's degree
- Related Experience - Minimum of 8 years of experience resolving complex employee relations issues.
Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, culture building and performance management.
- Skills - Proficient in MS Office Suite; Strong data management skills
- Soft Skills:
- Organized and has high attention to details
- Ability to deal sensitively with confidential material and maintain a high degree of professionalism.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
**Location**: YONDU HQ