Job Description
Responsibilities:
Business UAT preparation, user stories, test cases, personas.Level 1 UAT supportTraining development with training project team and running, support with issues during trainingDiscovery project team member- system knowledge and connection from technical perspective required.Design project member. Completion of workbooks with SME oversight, workflow configuration and mapping, updating of requirements to meet P1 build.Build system build knowledge in preparation for business go-live.Data preparation and configuration to provide to data specialist for Data loads.In charge of system outages, level 1 support for day to day system failures- both from end user and system administrator perspectives: workflow failures, error outs during payroll processing, inability for end user submissions, blocked users, updates to system upon user exits, updates to onboarding, crossboarding and offboarding letters, contracts, documentation.Checking, re-routing, re-establishing workflows in line with business updatesBasic knowledge of integration suite for failure response.System administration for business changes i.e. department additions, Cost centre administrator etc.
Qualifications
Essential A Great Character - respectful, open, honest, transparent and authentic, with integrityExcellent communication skills (listening, verbal and writing)Organised – you are always two steps aheadTechnically Savvy – can navigate multiple systems at onceAccurate and detailedAbility to multitaskEffective time management skillsAbility to adapt to changeQualifications
Bachelor's degree in information technology or any related disciplineExperience in using HRIS tools (preferably SuccessFactors) in configuring, designing, building, documenting and implementing.Experience in using HRIS tools (preferably SuccessFactors) for payroll (Both PH and AU)
Additional Information
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