Job Summary: Oversee the development and implementation of performance improvement plans for employees, fostering a learning environment that encourages growth and excellence.The role is dedicated to enhancing and sustaining a positive work culture and streamlined processes by ensuring that HR practices comply with labor laws and regulations. Job Responsibilities:
HR training specialist is responsible for designing, implementing, and evaluating training programs within an organization.
Needs Assessment: Analyze training needs through surveys, interviews, and performance reviews to determine the skills and knowledge gaps.Program Design: Develop training materials and curricula tailored to the organization's goals and employees' needs.Facilitation: Conduct training sessions, workshops, and seminars, using various instructional techniques and technologies.Evaluation: Assess the effectiveness of training programs through feedback, assessments, and performance metrics to ensure continuous improvement.Collaboration: Work with department heads and other stakeholders to align training initiatives with organizational objectives.Administration: Manage training logistics, including scheduling sessions, coordinating resources, and maintaining training records.Coaching and Support: Provide ongoing support and coaching to employees post-training to reinforce learning and application.
HR Employee Relations specialist involves managing the relationship between the organization and its employees to ensure a positive and productive work environment.
Conflict Resolution: Address and mediate workplace disputes and grievances between employees or between employees and management.Policy Development: Create, update, and communicate employee relations policies, ensuring compliance with labor laws and regulations.Investigations: Conduct investigations into employee complaints or misconduct, documenting findings and recommending appropriate actions.Training: Provide training for managers and employees on conflict resolution, and company policies.Compliance: Ensure the organization adheres to employment laws and regulations, reducing the risk of legal issues.Exit Interviews: Conduct exit interviews to gather feedback from departing employees and identify areas for improvement.Support and Counseling: Offer support to employees experiencing workplace issues, providing resources and referrals as needed. Job Qualifications: Education: A bachelor's degree in Human Resources, Education, Business Administration, Psychology, or a related field. A master's degree or relevant certifications can be a plus.Experience: Previous experience in adult learning, corporate training, instructional design, or a related field is often required, with at least 2 years of exposure. Has strong understanding of labor laws and regulations that has experience in conflict management and due process and its procedural guidelinesTechnical Skills: Proficiency in learning management systems (LMS), e-learning tools, and other training technologies (e.g., PowerPoint, video editing software). Strong understanding of labor laws, regulations, and compliance issues to ensure the organization adheres to legal standards.Communication Skills: Strong verbal and written communication skills for effective presentation and reporting.Interpersonal Skills: Ability to build relationships, facilitate discussions, and work collaboratively with diverse groups.Organizational Skills: Excellent planning and organizational abilities to manage multiple training programs and projects simultaneously.Analytical Skills: Ability to assess training needs, evaluate program effectiveness, and use data to inform decision-making.Problem-Solving Skills: Strong critical thinking and problem-solving abilities to address complex employee relations issues and develop effective solutions.Adaptability: Flexibility to adjust training methods and materials based on participant feedback and evolving organizational needs.Confidentiality: Commitment to maintaining confidentiality and handling sensitive information with discretion.Certifications: Professional certifications such as Certified Professional in Learning and Performance (CPLP), Certified Human Resource Associate (CHRA) or similar is preferred.