Client: Start up BPO company An HR Generalist is a versatile HR professional responsible for managing a wide range of human resources functions. The role encompasses tasks such as employee onboarding, retention & engagement, performance management, and HR administration/documentation. Additionally, the role must address employee relations issues and ensure compliance with labor laws and company policies. The role will also oversee compensation and benefits administration, as well as support training and development initiatives. The role is crucial in ensuring a positive work environment and supporting overall organizational effectiveness.
Responsibilities Runs the daily functions of the HR Operations ensuring alignment with business goals and directions encompassing these facets: onboarding, retention & engagement, compensation & benefits, performance management, organizational development, and HR administration/documentation Provides professional leadership, support and development of the organization thru training, developmental assignments, sharing and promoting best practices to ensure that relevant and expected professional standards are met Takes the lead in strategizing on the development and implementation of HR policies, procedures, and practices in compliance with the current regulations of the Philippine Labor Code Promotes a people-centric service that supports a healthy employee life cycle within the organization fostering employee development, engagement, motivation, and retention Oversees, facilitates, and resolves management and employee relations matters Provides necessary data and reports on related areas (internal or external in nature), as basis for crucial decision-making Takes a lead role in strengthening organizational values and culture Provide HR policy guidance and work closely with management and employees to improve work relationships, build morale and increase productivity and retention Perform HR Administrative functions such as document control and maintenance, management of employee records and databases, HR reporting, and data analysis and presentation Requirements Has a minimum of 4 years as an HR Generalist experience in a BPO setting is required Has a deep understanding of HR practices, policies, and Philippine labor laws, with a strategic approach to HR management Has experience with employee lifecycle activities such as onboarding, employee engagement, retention, performance management and offboarding Has strong communication, interpersonal, and leadership skills, with the ability to influence and engage all levels of the organization Has an above average command of the English language both written and verbal Has a strong sense of urgency, attention to detail, outstanding teamwork and collaboration skills Has the ability to complete work with a high level of accuracy and attention to detail Has strong analytical and critical thinking skills shown by the ability to define problems, collect data, establish facts, and draw valid conclusions Has the ability to maintain the highest level of confidentiality Location: BGC Taguig Working Hours: 3pm to 12am
