Hr Generalist - Nightshift/Onsite

We are currently looking for a dedicated labor laws expert and overall hr/admin HR Generalist for an onsite assignment (graveyard shift). This position serves as the expert for employee relations, employment law, policy creation and interpretation, case management, and internal and external HR compliances directly reporting to the HR Manager and Director. This position supports the organization by ensuring the policies, practices, and processes are relevant, updated, fair, and consistent. This position also addresses the employee concerns and grievances as necessary or required. Job duties include but not limited toResponsible for Discipline management, Grievance Management, Code of Conduct, Internal conflicts/disputes, employee concerns, and escalations.Acts as the expert on internal policies and proceduresPolicy review, audit, update and/or creationProcess alignments/address gaps and opportunities identifiedExposure and risk review of internal HR programs (labor requirement standpoint)Review and evaluation of new HR initiatives and programCase ManagementPartners with the HR Business Partners Team and Operations for all internal cases most especially in handling termination cases.Conducts investigation and recommends appropriate corrective actionsGuides case risks and exposuresEnsures due process is strictly observed and both substantive and procedural aspects of the internal cases are done correctly to avoid cases escalating in DOLE/NLRC.Ethics Point (EP) CasesCoordinate with concerned departments that require action and resolution of EP casesConducts investigation and recommends appropriate corrective actions as requiredEnsures due process or correct processes are strictly observed and done correctly, as required, to all EP cases to avoid escalation of the cases, attrition, and disengagementTrainings and CertificationConducts training and certification for people leaders on employee relations' processes such as case management, labor case management, compliances, etc.Conducts training and certification for people leaders on sexual harassment, fraternization, respectful workplace, etc.Reviews and updates onboarding pack related to employee relations initiatives and activities.Review and update new leaders' pack related to employee relations initiatives and activities.Labor and LegalCreates strategies and programs that prevent internal cases from escalating in DOLE/NLRCCoordinate with the internal Legal Team for DOLE and/or NLRC cases as necessaryUpdates the organization and people leaders with relevant and timely labor updates, government advisories, and government compliance orders.Checks and evaluates external industry best practices that can be mirrored/developed for the organization.Represent the organization in labor courts (DOLE/NLRC) and/or proper courts as required or deemed necessary.Reports and ComplianceCreates and submits labor requirements/reports such as flexible work arrangements, authorized causes, labor surveys, etc.Ensures the organization is compliant with labor requirements, statutory benefits, DOLE general labor standards, Occupational Health & Safety, etc.Responsible for internal/external audits/reports related to employee relations activities and programsReviews all separation request summaries due to authorized causes, provides initial approval, and endorses to Legal and Finance for final approval and processing.Prepare to report and analyze data for trendsQualifications:Preferably with at least 3-4 years and above of HR Employee Relations, Labor Relations, Generalist role, and the like expertise and experiencesSolid experience in conducting an investigation of employee complaints/grievances with demonstrated success in root cause and evidence analysisMust have demonstrated knowledge, interpretation, and application of employment/labor laws.Call Center/BPO industry experience or similar work environment with high volume employee relations preferred.Strong time management skills (multi-tasks, prioritizes work tasks, utilizes resources effectively/efficiently, adapts to changing work demands/priorities/environments).Strong interpersonal and collaborative skills, including presentation, facilitation, and negotiation.Demonstrated understanding of regulations and legal requirements concerning employment.Ability to ensure legal and policy compliance.Ability to investigate issues thoroughly and objectively.Ability to maintain a high level of professionalism and confidentiality.Excellent verbal and written English Communication SkillsFast learner & highly trainable with good analytical skillsTeam player and able to work with less supervisionKnowledge using Microsoft Excel FilesGood problem solver & has a Positive attitudeMust be willing to work graveyard shifts, weekends, and holidaysWell-organized, Responsible, and has initiativeIndependent with a positive work ethic and passion to succeedWilling to start immediatelyWhy apply with us?Competitive Compensation package with Salary AppraisalsEquipped with the latest technologiesMonthly Incentive Rewards on successful orders and Attendance ProductivityOffers Full-time employment and Career GrowthEasily accessible from almost any part of the Metro Cebu area.One-day Application Process onlyService Incentive Leaves Upon RegularizationAttendance Productivity IncentivesAdditional Hazard Pay within Qualifying HoursStable Job with Salary AppraisalsHoliday and Night Differential Premium Pay RatesJob Promotion is highly possible... if YOU have the drive.HMO/Health InsuranceWork-Life BalanceFree Pre-hiring Medical LaboratoriesFree CoffeeEmployee Engagement ActivitiesQuarterly Team Building and team bondingStaff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands. Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Staff Outsourcing Solutions is the right partner as an offshore and BPO solutions provider. Overview: Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations. Staff Outsourcing Solutions is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by the Labor Law of the Philippines.