Hr And Operations Manager

Key Needs:? 201 file compliance and management? Client Management - you will be representing the company to international client, you need strong communication both written and verbal? Creating and maintaining a monthly calendar of duties, holding yourself and your direct reports to the timeline? Knowledge of building company infrastructure – including SOPs and ability to integrate new software to manage growth? Payroll, tracking OT, leave credits? Software maintenance – Click-Up, JobAdder, Excel Databases? Creating and managing additional company databases to enhance internal operations? Covering shifts (this may mean aligning to US daytime hours)? Working with Accounting and Legal? Experience in recruiting candidates and utilizing JobAdder to track applicants? Onboarding new staff / New hire orientation? Managing internal staff that report to you; properly assigning them tasks and holding them accountable to deadlines? BPO experience, managing staff as they report to different clients and have varied issues? Monitor adherence to internal policies and legal standards? Deal with grievances and violations invoking disciplinary action when required.