The RoleClient FocusPerform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country specific procesesEnsure adherence to identified service level standards and metricsAdminister ServiceCentral resolutions based on assigned access and other HR systems-related supportAssists with maintaining accurate employee records including associate personal filesParticipate in ad hoc projects pertains to Human Resources and/or office-wide issuesTeamworkFollow the defined processes in HR ServicesParticipate in process efficiency, monitoring of workload and the implementation of continuous improvement projectsIdentify the potential for better team efficiencies and collaborate with the leader on their implementationIntegrityResponsible for keeping employee data accuracy and privacyFacilitate correct data entry for the new hires and keep the data records for the existing employees and putting the changes to the HRISRespectSharpen expertise and deep knowledge of the HR issues to gain credibility in different areasEnrich the processes and the value added services for the internal customerExcellenceFacilitate professional excellence through quality delivery of HR Services tasks, expertise in the process mapping and the process designingThe RequirementsBachelor's Degree or equivalent in human resources, business or related field preferredStrong written and verbal communication skills.Ability to plan and prioritise workload.Ability to use own initiative but work under instruction as required.Ability to work as part of a team and alone with a 'can do' attitude.Maintain good working relationships with colleagues across HR.Ability to provide a high standards of customer care.Methodical and organised approach.Quick Learner and self-motivated.Flexible and Adaptable to Changes.Working knowledge of Excel and Word will be preferred.Willing to be assigned on rotating shift. Japanese language skills required (N3 – N1); JLPT passer highly preferred