Job Description We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.
Duties and Responsibilities Supervise work at all levels and set clear objectives. Plan activities and allocate responsibilities to achieve the most efficient operating model. Manage budgets/expenses, analyze and interpret financial information, and monitor sales and profits for Profit and Loss Monthly report. Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services. Communicate with guests when appropriate. Deal with maintenance issues, shortages in staff or equipment, renovations, etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc. Inspect facilities regularly and enforce strict compliance with health and safety standards. Partake in financial activities, including establishing room rates, setting budgets, and assigning funds to departments. Regularly report to the Chief Operating Officer and Chief Executive Officer. Qualifications: Bachelor's degree in hospitality, business administration, or a relevant field. A minimum of 3 years' experience in hotel management or a similar role. Strong understanding of hotel management best practices and data entry software. Outstanding interpersonal communication and customer service skills. Exceptional leadership abilities with great attention to detail. Strong personality. Willing to be assigned to any sites designated by Management. Job Type: Full-time
Benefits: Health insurance. Life insurance. Promotion to permanent employee. Staff meals provided. Supplemental Pay: 13th month salary. Overtime pay.
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