Hostel Manager

Responsibilities:
- Responsible for the overall operations management of the properties.
- Monitor day-to-day facilities and maintenance operations.
- Lead and supervise all operation staff to ensure daily operations is running smoothly
and efficiently.
- Handle tenant's complaints, feedback review and take remedial actions for service
recovery and to improve service delivery.
- Maintain an excellent customer service standard with effective internal/external
service communication and to provide good customer service experience at all
times.
Requirements:
- Minimum Degree in Property Development/ Real Estate Management or Hospitality/Tourism/Hotel Management or equivalent.
- At least 5 years of working experience at managerial level in operations.
- Strong leadership skills, structured with strong work ethics.
- Experience in pre-opening operations team is an advantage.