Job Description
The DCX Client Services - Home-Based Production Specialist will work as a full-time employee for a growing business based in the United States.
You will get a chance to learn new skills as well as demonstrate skills you've learned in the past.
You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position.
Other necessary characteristics of the job include having strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.
- Extremely detail-oriented
- The highly proficient communicator in both spoken and written English
- Well-structured and well organized
- A strong multitasker
- Passionate about the promotional industry
- Highly organized
- Have a proven history of meeting deadlines
- Learn new skills and abilities
- Has a desire to learn new skillsets and grow with a thriving business
- Execute tasks without heavy supervision and listen to the guidance
- Very tech-savvy
**Responsibilities**:
- Responsible for making calls to suppliers.
- Managing and tracking orders.
- Checking of stocks and inventory.
- Updating of shipping dates in SmartBooks.
- Updating of SKUs for webstores in SmartBooks.
- Verifying blank goods with a decorator.
Programs that will be used:
- Microsoft Suite
- Google Suite
- Various web portals
**Requirements**:
- Experience in customer service, data entry, marketing or direct promo sales experience ideally
- Experience: 1-3 years of Promo industry experience ideal OR experience in marketing/e-commerce
- Education: College degree in communications or marketing ideal
Role Details
- Industry: Promo
- Work Shift: 8-5pm CST
- Work Days: Monday through Friday (USA)
- Written and spoken English skills: Very Proficient
- Salary Range: 25,000- 30,000 PHP
About DCX
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States.
If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services.
We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees.
We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training.
We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
**Salary**: Php35,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)