Hiring - Dayshift - Telco

Job Responsibilities:? Follow standard operations and procedures.? Recognize and escalate priority problems in accordance with Client standards.? Ensure one call resolution prioritizing customer satisfaction.? Perform basic troubleshooting when necessary.Qualifications:* With or without BPO Experience* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate* Excellent phone etiquette and excellent verbal, written, and interpersonal skills* Ability to multi-task, organize, and prioritize work