Head Mechanic-Office In Charge

PRIMARY DUTIES & RESPONSIBILITIES: Lead and supervise the team of mechanics and detailing, providing guidance, support and technical expertise.Delegate tasks effectively to ensure efficient workflow and optimal use of resources.Perform advanced mechanical repairs and diagnostics on a variety of vehicles.Oversee and assist the team in resolving complex mechanical issue.Conduct thorough inspections of completed repairs to ensure they meet company and industry standards.Address any deficiencies and provide additional training as needed.Train new team members on advanced repair techniques, diagnostic procedures, and safety protocols.Provide ongoing training to existing team members to keep them updated on industry advancements.Manage the inventory of automotive parts and supplies, ensuring adequate stock levels.Coordinate with the purchasing department to order parts and supplies as needed.Interact with customers to discuss vehicle issues, explain repair procedures, and address concerns.Ensure proper maintenance and cleanliness of tools and equipment used in the repair shop.Report any equipment malfunctions and coordinate repairs with the maintenance team.Generate reports on repair activities, including productivity, quality metrics, and team performance.Provide regular updates to management on the status of repair operations. SECONDARY DUTIES & RESPONSIBILITIES: Provide excellent customer service and maintain a positive customer experience.Oversee day-to-day operations, ensuring efficiency and effectiveness in all processes.Implement company policies, procedures, and standards.Identify and address operational issues promptly and effectivelyCoordinate with senior management to align operational strategies with overall company goals.Check and monitor supplier's prices and quotations.Maintain strong relationships with customers, suppliers, and other stakeholders.Represent the company in meetings, negotiations and public forums.