Guest Service Associate

Answer phones and operate a switchboard.
- Route calls to specific people.
- Answer inquiries about the company.
- Greet visitors warmly and make sure they are comfortable.
- Call persons waiting for visitors and book them a room to meet in.
- Schedule meetings and conference rooms.
- Make coffee and set out food.
- Ensure the reception area is tidy.
- Coordinate mail flow in and out of office.
- Coordinate office activities.
- Handle phone calls from people calling in sick.
- Gather personal and insurance information.
- Arrange appointments.
- Cash out people when necessary.
- Validate parking tickets.
- Give visitors badges and direct them to where they can sign in.
- Issue parking passes.
- Collect and distribute parcels and other mail.
- Perform basic bookkeeping, filing, and clerical duties.
- Prepare travel vouchers.
- Take and relay messages.
- Update appointment calendars.
- Schedule follow-up appointments.
**Requirements**:

- Fluent in written and spoken English and Tagalog.
- Must be able to communicate effectively with the senior management.
- Ability to lead and make decisions.
- Good administrative skills.
- Must adhere to specific scheduled work hours, yet be flexible if circumstances require it.
- Work with team members.
- Perform assigned duties under pressure (time constraints).
**Benefits**:

- Free parking
- On-site parking
- Staff meals provided

Schedule:

- 8 hour shift
- Flexible shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Baguio City, Benguet: Reliably commute or planning to relocate before starting work (required)