Gs Hosted Service Delivery Specialist (Nz Road Logistics)

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth. Your Role Serves as the focal point of internal and external customers and address concerns. Consolidates data from multiple systems to facilitate order entry process. To do cost audits and validate customer's database. To do event management and data cleansing. To perform manual bookings and deliver reports including carrier invoice records and volume forecast. Your Responsibilities To respond to, action, follow up with carrier & warehouse partners, resolve and/or escalate customer inquiries and spot quote queries To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis To identify, isolate and communicate carrier credits to carrier partners weekly To upload approved carrier invoices to ACON Transport data, cleanse data to produce standard format for analysis, convert docs to excel To track and trace (update of status & PODs upload) - trackers we don't have integration with or don't support T&T integration To update ETAs on eTrucknow To do manual bookings on truckers website Your Skills and Experiences Graduate of Bachelor's Degree inCustoms Administration, Engineering, Information Technology, Finance, Economics or related Preferably2 years working experience in Air Logistics, Sales and Sea Logistics Proficient in MS Office (PowerPoint, Word, Outlook) Good English communication skills Good Reasons to Join We are looking for individuals with a proven track record in developing customer solutions, who are action orientated and resourceful to join our dynamic warehousing and transportation environments. In return, you will gain access to professional development opportunities and international exposure in team-based surroundings. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!#J-18808-Ljbffr