German Client Support Analyst

Requirements:- Fluent in German and English language- Must be open for shifting schedule- Amenable to work in Dumaguete or Paranaque- Can start as soon as possible- Knowledgeable in MS Office- Background in Customer Service will be an advantage**Responsibilities**:- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Keeping records of customer interactions, transactions, comments, and complaints.- Ensure customer satisfaction and provide professional customer support.- Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.- Responding promptly to customer inquiries**Benefits**:- Government-Mandated benefits- Vacation leave- Sick Leave- HMO- Night Differential Pay- 13th Month Pay- Monthly or Quarterly Productivity Incentive- Life InsuranceJOB TYPEWork Day:Full TimeEmployment type:Permanent JobSalary:NegotiablePositions available:1JOB REQUIREMENTSMinimal experience:UnspecifiedGender:Indistinct