General Manager For A Shared Service Center

**CLIENT**

Our client is a shared service center

**JOB DESCRIPTION**
- Responsible for planning, implementing and stabilizing work that is transitioning from multiple geographies as well as simplifying and re-engineering existing processes in order to improve efficiency, effectiveness and controls
- Deliver performance (Quality, Cost, Time) in order to meet the agreed SLAs/KPIs for the Financial Towers of operation
- Responsible for providing onsite management to troubleshoot, diagnose and resolve operational issues
- Drives productivity initiatives to improve cost and performance
- Manage risk during transition of new processes or work to Manila in order to minimize the impact on performance and stabilize operational delivery as quickly as possible
- Works with the support organization to make sure that we have the right people, facilities and tools to meet the operational requirements
- Recruit, develop and promote talent

**JOB QUALIFICATION**
- Track record of success leading a shared service environment ("SSE") or a large operation across a diverse set of finance functions and supply chain operations, including experience with Lean Six Sigma or other productivity/process improvement programs
- Proven track record of establishing and managing a large team and shaping the environment
- Strong working knowledge of US GAAP
- Lift, shift and transformation experience, both as an individual contributor as well as a manager of such projects.
- Project Management experience

**ACTIVE DATES**

June 08 - October 30, 2018