General Logistics Associate

QUALIFICATIONS:
-Education: Bachelor's degree in Customs Administration or related field.
-Experience: 1-2 years in customs brokerage preferred.
-Skills: Detail-oriented, good communication skills, basic knowledge of customs procedures.

DUTIES AND RESPONSIBILITIES:
• Lodgment of Import entry to BOC portal (Customs Declarant)
• Follow up shipping document from customers
• Monitoring of shipment arrival from shipping line, and/or carrier, airline or freight forwarder.
• Follow up of shipping line, airline, or freight forwarder billing prior to shipment arrival
• Provide shipment status or delivery updates to customers
• Follow up and coordinate with 101 processor regarding customs clearance status • Collaborate with other 101 department (Transport, F&A) regarding delivery, payments.
• Handles customer's queries.
• Prepares reports that the department/customer requires.
• Ensures that the KPI's set by the company and customers are met. • Monitors and coordinates with other dept. and the customer on the timely booking and delivery of shipment.
• Secure import permits from various government regulating offices (if required). • Adheres to company rules and regulations.
• Perform any other-job related duties and task as assigned from time-to-time by the department Head.

WORKING CONDITIONS:
Office-based, with interactions with customs officials