General Logistic Associate - Custom Broker

DUTIES AND RESPONSIBILITIES: Lodgment of Import entry to BOC portal (Customs Declarant)Follow up shipping document from customersMonitoring of shipment arrival from shipping line, and/or carrier, airline or freight
forwarder.
• Follow up of shipping line, airline, or freight forwarder billing prior to shipment
arrival
Provide shipment status or delivery updates to customersFollow up and coordinate with 101 processor regarding customs clearance statusCollaborate with other 101 department (Transport, F&A) regarding delivery,
payments.
Handles customer's queries.Prepares reports that the department/customer requires.Ensures that the KPI's set by the company and customers are met.Monitors and coordinates with other dept. and the customer on the timely booking
and delivery of shipment.
Secure import permits from various government regulating offices (if required).Adheres to company rules and regulations.Perform any other-job related duties and task as assigned from time-to-time by the
department Head.

KEY PERFORMANCE INDICATORS (KPIS):
Timely and accurate customs documentation
Compliance with customs regulations
Team support

QUALIFICATIONS:
Education: Bachelor's degree in Customs Administration or related field.
Experience: 1-2 years in customs brokerage preferred.
Skills: Detail-oriented, good communication skills, basic knowledge of customs
procedures.

WORKING CONDITIONS:
Office-based, with interactions with customs officials.

HEALTH AND SAFETY RESPONSIBILITIES:
Follow all safety protocols related to customs clearance tasks.