At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
GDS Executive Assistant - Oceania The opportunity We are seeking Virtual Executive Assistants to join our team. You'll join our Administration & Workplace Services (AWS) team and you will provide comprehensive, quality administrative and support services for all of our EY member firms.
Your key responsibilities
As an office-based Virtual Executive Assistant, you will provide remote support to senior executives in Australia and New Zealand. You will deliver exceptional customer service supporting offshore executives in calendar and meeting management; email management; booking travel, accommodation and supporting other travel logistics; event management; completing expense reimbursements; client relationship management; documentation preparation and other administrative tasks as needed. You will work in a fast paced environment with a supportive and dynamic virtual and local executive assistant team.
Your primary role and responsibility is to deliver proactive support and administrative services, including, but not limited to:
· Calendar/Meeting Management - Manage and coordinate diaries and schedules with internal and external stakeholders on behalf of the executive
· Email Management - Screen, respond to and/or action emails as necessary
· Travel Management - Arrange the flight and hotel accommodations of the executive, and other logistical requirements (VISA, transfers, etc.)
· Expense Management - Track and submit expenses for reimbursement or payment requisition and adhering to monthly deadlines
· Events Management - Assist in setting up the logistics (venue, catering, electronic equipment) of the event and coordination of invites and monitoring RSVPs
· Timesheet Management - Track, enter and submit the worked hours of the executive and adhering to weekly deadlines
· Telephone Management - Relay accurate and detailed messages, and action or transfer calls to the executive as required
· Client Relationship Management - Build relationships with clients and their EAs, update and maintain client lists using EY's database, and track information and report on clients and/or markets
Skills and attributes for success
· Proficient time management skills with an ability to prioritize workload (ability to plan ahead and anticipate problems).
· Confidence and ability to interact with clients and executives
· Excellent attention to detail
· Proactive and solutions focused
· Team player, supportive of colleagues
· Quality driven, consistently aiming for high standards
· Maintains strict discretion and confidentiality
To qualify for the role you must have
· Candidate must possess at least a Bachelor's/College Degree, any field
· Minimum of 2 years working experience specializing in Executive Assistance/Secretary/Admin Assistant or equivalent is preferred but not required
· Customer Service experience working with multiple stakeholders
· Proficient in MS Office (Outlook, Excel, Word, and PowerPoint)
· Above average English communication skills, both written and spoken
· Ability to handle multiple executives, priorities and deadlines
· Open to work in an early morning shift What working at EY offers At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you
About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Recognized as one of Canada's top employers, EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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