At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
As an office-based Virtual Executive Assistant, you will provide remote support to senior executives in Canada. You will deliver exceptional customer service supporting offshore executives in the calendar and meeting management; email management; booking travel, and accommodation, and supporting other travel logistics; event management; completing expense reimbursements; client relationship management; documentation preparation, and other administrative tasks as needed. You will work in a fast-paced environment with a supportive and dynamic virtual and local executive assistant team.
Your key responsibilities
• Your primary role and responsibility is to deliver proactive support and administrative services, including, but not limited to:
• Calendar/Meeting Management - Manage and coordinate diaries and schedules with internal and external stakeholders on behalf of the executive
• Email Management - Screen, respond to and/or action emails as necessary
• Travel Management - Arrange the flight and hotel accommodations of the executive, and other logistical requirements (VISA, transfers, etc.)
• Expense Management - Track and submit expenses for reimbursement or payment requisition and adhering to monthly deadlines
• Events Management - Assist in setting up the logistics (venue, catering, electronic equipment) of the event and coordination of invites and monitoring RSVPs
• Timesheet Management - Track, enter and submit the worked hours of the executive and adhering to weekly deadlines
• Telephone Management - Relay accurate and detailed messages, and action or transfer calls to the executive as required
• Client Relationship Management - Build relationships with clients and their EAs, update and maintain client lists using EY's database, and track information and report on clients and/or markets
• Customized Communications - Prepare or amend simple correspondences or documents using EY templates while adhering to the Firm's branding, collate and/or print documents for meetings, and transcribe short recordings of meetings
• Service Line-specific Tasks - Assist the executive on key Service Line objectives, processes, client deliverables and setting up IT tools
You must have: • Candidate must possess at least a Bachelor's/College Degree, any field (open to candidates with Vocational Degree or equivalent)
• Minimum of 2 years working experience specializing in Executive Assistance/Secretary/Admin Assistant or equivalent is preferred but not required
• Proficient in MS Office (Outlook, Excel, Word, and PowerPoint)
• Above average English communication skills, both written and spoken
• Possesses working knowledge of a variety of web-based tools
• Ability to handle multiple executives, priorities, and deadlines
• Willing to work in McKinley Hill, Taguig
• Willing to work the Night Shift
Technologies and Tools
Advanced Excel, PowerPoint and Word skills, Visio
Experience working with MS Teams, Visio, SharePoint, Tableau, Azure and Power BI will be an added advantage
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next
• Success, as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It's yours to build.
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EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.