_**Qualifications**:_
- highschool graduate
- Good communication skills
- Values good customer service
- Casino/Cashiering experience is an advantage but not mandatory
- Willing to work in shifting schedule, on holidays and weekends
- Possess good character and professional work ethics
- With pleasing personality
- Willing to take 5 days unpaid training
- Willing to attend final interview in Cubao
- Willing to take Minimum Rate
- **Duties and responsibilities**:_
**Gaming Assistants and Cashiers** are **Primary operating personnel **who perform the major and most essential tasks and responsibilities needed in ensuring a continuous and smooth flow of operations in a EEI site.
- **The Cashier**: The Cashier is accountable for everything found inside the Cashier's booth, particularly for the CASH which pertains to the sales, petty cash, cash float, revolving fund, etc., S/he must ensure that all the things found inside this area are organized and in proper order.
Apart from these, s/he is expected to do the following tasks:
- Greet the player upon his/her arrival and departure.
- Prepare the Point of Sale (POS) in the Cashier's terminal and correctly process the corresponding transactions (load, reload, redemption) of the players.
- Ensure the authenticity of all the bills and physical checks that are being handed by the Gaming Assistant (GA) through the regular use of money detector.
- Regularly monitor and check the cash box to ensure that the cash kept in the site tallies with amount indicated in the Daily Sales Report (DSR); update DSR when necessary.
- Accomplish the reports that are assigned to him/her and conduct proper turnover of cash and endorsement of reports during his/her shift to the succeeding shift's Cashier.
- Monitor closely the level of grosshold and the revolving fund to assure that it is enough to cover redemption of the players.
This also includes anticipating big wins or big redemptions of players.
In this light, it is the responsibility of the Cashier to call and inform Customer Service and request for Emergency Replenishment whenever their fund is insufficient.
- Prepare the cash for deposit of daily gross hold in the bank and/or for collection by motorized messengers
- Call Customer Service in case of the following circumstances: Request for a collection of gross hold/Pick up for deposit/Emergency replenishment or other cash-related events/problems and;
- Request for technical assistance in case of technical problems, but must possess technical knowledge in basic troubleshooting.
**The Gaming Assistant (GA)**: The Gaming Assistant is responsible in rendering all the necessary assistance to the players and providing them their respective gaming needs and requests.
S/he is accountable for everything that is found in the EEI site premises excluding the cashier's booth.
Aside from these, S/he is also assigned to do the following duties:
- Greet players upon his/her arrival and departure, and provide new players with the necessary introduction to the games and the gaming experience offered in all sites.
- Prepare the gaming terminal of the player and check the functionality of all equipment found inside the premises.
- Offer food and drinks (if available) to players.
- Assist players in reloading their accounts and ensure that the amount tendered is correct before handing it to the cashier.
- Accommodate and answer all the inquiries of the players, ensuring that all players are well-served and well-taken cared of.
- Document all relevant events during his/her shift
- Responsible for the housekeeping of the site either by reminding the utility staff of proper housekeeping or by assuming the role if no utility staff is available.
- Monitor the level of all stocks and supplies present in the site and replenish, when necessary.
- Request for technical assistance in case of technical problems but must possess technical knowledge in basic troubleshooting.
- Perform other specific duties required by his/her assigned site.
**Benefits**:
- Paid Leave
- Paid Overtime Opportunities
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Tips
**Experience**:
- Casino: 1 year (preferred)
**Language**:
- English (preferred)