Functional Support Analyst

Qualifications and Skills

Education and Experience: Bachelor's/College Degree in any fieldAt least 1 year of relevant work experience - HYBRID SETUP Technical and Complementary Skills: Essential Skills: Experience with eCommerce system configurationStrong attention to detailFamiliarity with quality testing of system configurationsBasic web development skills (HTML, CSS)Exposure to Content Management Systems (CMS)Proficiency in MS Office applications, including Excel
Behavioral Skills
Strong troubleshooting abilitiesLogical thinking and a problem-solving mindsetHigh attention to detailAdaptability and willingness to learn new technologiesAbility to troubleshoot technical challenges effectively Preferred Skills and Experience: Experience collaborating with agile product development teamsWorking experience in multi-cultural environments across different time zones and countriesExcellent verbal and written communication skills in business EnglishFamiliarity with the software development lifecycleBasic knowledge of HTML, CSS, and JavaScript (experience with CMS platforms like Adobe Experience Manager is a plus)Ability to communicate complex technical information effectively