Front Office Supervisor / Group Coordinator

Company Description

Job Description
What you will be doing: Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions  Provides a warm welcome and assists guests' according to Fairmont Hotels & Resorts Brand Standards  Ensure that there is adequate staff coverage in the Lobby and the Reception at all times  Enrolls new Fairmont President's Club members and updates certificate maintenance when applicable  And other tasks assigned by the superiors 
Qualifications
Your experience and skills include: Minimum of 2 year years experience in Front Office operations Service focused personality is essential  Previous experience in a similar leadership role is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities and the ability to lead by example
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.