Front Office

Greeting Visitors: Welcoming and assisting visitors or guests upon arrival.Answering Inquiries: Providing information and answering questions about the organization, services, or local area.Handling Complaints: Addressing and resolving customer complaints or directing them to the appropriate department.Answering Phones: Managing incoming calls, directing them to the appropriate person or department, and taking messages.Scheduling Appointments: Coordinating and scheduling meetings, appointments, and reservations.Mail Management: Sorting, distributing, and sending mail and packages.Maintaining Logs: Keeping records of visitor information, calls, and other relevant data.Updating Databases: Ensuring that databases are current and accurate with necessary information.File Management: Organizing and maintaining electronic and paper files.