Front Office Agent

FILINVEST COMPANY: Quest Hotel Tagaytay City Under the direct supervision of the Front Office Supervisor, the Front Office Agent is responsible for guest registration, guest check - out, cashiering and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries / requests. Responding to customer requestsCheck supplies to ensure that stock is sufficient for the expected business within the covered shift and / or for the dayPrior to arrivals, prepares all needed documents to facilitate check inAcknowledges and welcome guests as soon as guest approaches the deskCheck for account instructionsCoordinates with the employee assigned as group coordinator on matters relating to group arrivals and handlingChecks Amadeus system prior to issuance of vingcards to guest, to ensure that card is issued to the right guestsFiles all reports properly and check-out registration cardsPromotes hotel facilities whenever possibleFamiliarizes with city and local informationPerforms all duties and responsibilities in a timely and efficient manner Performs any other duties and tasks that may be assigned by immediate superiors from time to timeQUALIFICATIONSCollege GraduateMinimum of 1 year experience as guest service staff in a service industryGood verbal and written communicationsAmenable to work in TagaytayCan star immediately