Front Desk Officer/Receptionist

Duties & Responsibilities
- Accept and create room, function, and restaurant reservations.
- Process room check-in and check-out.
- Ensure that the guest rooms are ready for occupancy before the guests arrive.
- Meet guests when they arrive and get them settled in their rooms.
- Anticipate guests' needs by learning their preferences, allergies, dislikes, etc.
- Recommend and serve meals and drinks to guests.
- Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests.
- Run errands for guests when necessary.
- Recommend and arrange amenities for guests.
- See guests off when they check out.
- Keep up-to-date on all hotel policies on safety and hygiene.
- Perform all duties with discretion, professionalism, and a pleasant demeanor.
- The Butler will multitask as a Bellman, Housekeeping Attendant, and Valet if needed.
**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Health insurance

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary

COVID-19 considerations:
All visitors are required to fill-up Health Declaration Slip and temperature Check upon entering thee premises.
Always wear face mask

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel Industry: 2 years (preferred)
- Receptionist: 2 years (preferred)
- Front Desk: 2 years (preferred)