Assists in preregistration and blocking of rooms for reservations.
- Register guests and assigns rooms.
Accommodates special requests whenever possible.
- Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.
- Maintains the cleanliness and neatness of the front desk area.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded.
Presents options and alternatives to guests and offers assistance in making choices.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
- Performs other related duties as assigned.
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: From Php440.00 per day
**Benefits**:
- Company Christmas gift
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Rotational shift
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
- Tips
COVID-19 considerations:
Must follow most recent COVID -19 protocol, must be fully vaccinated.
Will perform Antigen testing when hired.
**Experience**:
- Front Desk Agent: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)