Fraud Operations Lead - Hybrid Setup

Responsibilities Monitor and analyze transactions for potential fraudulent activity.Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.Develop and implement fraud prevention strategies and procedures.Collaborate with the customer service and operations teams to address and mitigate fraud risks.Conduct regular fraud risk assessments and provide recommendations for improvement.Prepare and present detailed reports on fraud trends and prevention measures.Stay updated on the latest fraud techniques and industry best practices.Assist in training and educating team members on fraud prevention and detection. Job Requirements Bachelor's degree in Finance, Business Administration, or a related field.Minimum of 2 years of experience in fraud prevention, preferably within the financial services industry.Strong analytical and problem-solving skills.Proficiency in using fraud detection software and tools.Excellent communication and interpersonal skills.Languages: English Desirable Qualifications Professional certification in fraud examination (e.g., CFE).Experience with phone finance products or similar financial services.Familiarity with regulatory requirements and compliance standards in Country.