Fraud Manager - Hybrid

Job Description:

1. Lead and develop strategies, policies and processes to protect Company from fraud, reduce fraud losses, and manage the impact of fraud and society at large.
2. Conduct an objective, fair, thorough, unbiased, and timely investigations and sanctions into any fraud or abuse committed by customers.
3. Lead a fraud team to combat all aspects of fraud across all channels. The investigation covers complex and high value external fraud cases and all internal fraud cases.
4. Collaborate internally with other departments to build security defenses while finding the right balance between fraud risk and customer service
5. Provide training, performance, evaluation and coaching of less experienced team
6. Design and support technology, system and process changes to combat fraud.

Qualifications:

1 Graduate of any business course or equivalent

2. Experience in fraud risk management
3. With 3 years' experience in i-gaming/sports betting industry is an advantage, but not a requirement
4. Strong communication skills to deal with stakeholders in complex and sensitive situations, complemented by an awareness of the legal, statutory and regulatory environment.
5. Be a good people manager, inspire and nurture your team to do their best work