On-site - Caloocan Full-time 1-3 Yrs Exp Bachelor
Job DescriptionOperations Management, Teamwork, Strong Work Ethic, Computer Literate, Restaurant Management, Inventory Management, Communication Skills, Documentation, Written and Verbal Communication Skills.
DescriptionHandling customer complaints efficiently.Proper handling of staff.Arrive on time for all shifts and stay until shift completion.Maintain a fast speed of service, especially during rush times.Deliver the updated daily deliverables.Deliver the updated daily checklist.Ensure the availability of store/branch enough manpower.Submit proper and organized records and/or reports.Responsible for assisting in the implementation of new policies.Perform customer service and administrative functions in a store setting.Submit weekly report including the result and audit.Conduct monthly store audit/mystery diner.Perform simultaneous hiring and training of staff.Perform simultaneous performance evaluation to staff.Count down your sales at the end of each shift and deposit money in the safe.Provide helpful answers to queries or questions offered by customers.Furnish customers with helpful information regarding service time and special deal offers.Ensure prompt and courteous service on every customer purchase.Conform to the operation standard procedures.Maintain cleanliness and orderliness of assigned area/work station at all times.Ensure operations excellence by adhering to the systems and standards of the store.Work in a team environment and possess the ability to communicate effectively with managers and co-workers.RequirementsMust have experience in Food and Beverages Industry.Excellent communication skills.Ability to quickly learn new technologies and processes/standards.Ability to effectively communicate and coach to company requirements.Ability to apply correct standard protocol.Competence in managing multiple tasks and competing priorities.Physically fit with a pleasing and dynamic personality.Strong team member attitude and customer service-oriented (likes to interact with people).Willing to work on shifting schedules, weekends, and holidays.Can work with minimum supervision and willing to render overtime work (if necessary).Working LocationSm Food court, SM City Caloocan. Q229+PX, Caloocan, Metro Manila, Philippines.
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