Job Description
This is an amazing career opportunity to be part of a company that is passionate about helping clients design their dream vacations and prepare for unforgettable adventures.
**Company Profile**:
Our client concentrates on designing tours that introduce travelers to the amazing complexity of culture and environment.
They strive to offer these tours at unbeatable prices and with unparalleled comfort.
While most tour operators specialize in packaged group tours, their itineraries cater to travelers looking for a highly personalized, flexible travel experience.
Most of the tours are private and can be customized to the client's interests, so they can spend as long as they like at sights and places they want to visit.
**Overall purpose and responsibilities of the role**:
**Duties and Responsibilities**:
Under the supervision of the Inside Sales Manager, the duties and responsibilities of the FIT (Free Individual Traveler) Groups Consultant include, but are not limited to, the following:
Help clients select the right tour based on their needs and specific requirements
Answer clients & questions about prices, availability, and tours
Achieve growth and hit sales targets by successfully converting leads on a weekly, monthly and yearly basis
Review all open leads on a weekly basis and diligently perform follow ups
Build and promote strong, long-lasting client relationships by responding in a timely manner to the clients' questions and understanding their needs
Contribute to the Sales team targets accomplishing organizational goals
Create quotes for clients, working with suppliers to put together a detailed itinerary, negotiating the price with the supplier and pricing the tour accordingly
Create Group quotes for clients, working with local operators to create a detailed itinerary, negotiating the price with the supplier and pricing the tour accordingly
Maintain awareness of new products and promotions
Ensure all data is entered as per standards in CRM and all leads are followed up in a timely manner
Ensure that files are profitable and when not, discuss with the Inside Sales Manager to determine what can be done to improve the profit margin
Make sure that a FIT or Group quote is competitive and do what is needed to convert the booking
Review all client feedback and act on it, involving the Inside Sales Manager where necessary
Support and mentor your Sales support person to ensure clients are getting all information required to travel and
Co-ordinate with operations and flights department for both Group & FIT bookings.
**Skills/Qualifications**:
Strong communication skills (both written and verbal)
Proficient in using MS Office (Microsoft Excel, Word, Power Point and Outlook)
Strong problem solving skills
Ability to work under mínimal supervision
Self-directed and self-motivated
Superior organization and planning skills and
Ability to manage multiple projects and priorities.
Working Conditions
Work on a night sift
Able to work on a computer for long periods of time
Work remotely
Required to spend long hours concentrating which will require attention to detail and high levels of accuracy and
Required to meet a number of deadlines
**Job type**: Permanent
**Emp type**: Monday to Friday
**Location**: Work from home
**Industry**: Travel
**Expertise**: Travel Support
**Job Description**:
This is an amazing career opportunity to be part of a company that is passionate about helping clients design their dream vacations and prepare for unforgettable adventures.
**Company Profile**:
Our client concentrates on designing tours