Nielsen is a global leader in audience measurement, data and analytics, shaping the future of media. In the Philippines, there are about 16,800 people within 4,100+ households throughout the country participating in our study.
The Field Representative will report to the Field Supervisor and will be responsible for the recruitment and on-boarding of panel households as well as conduct panel members retraining activities to ensure TAM quality KPIs are met. He or she will also perform administrative duties such as cash advance requests, expense liquidations and coordination with local suppliers or vendors.
This role will be based in Cebu City, Philippines.
\n Duties and ResponsibilitiesConduct interviews and recruitment of potential panel householdsOrient each household member about the peoplemeter and its proper usage.Conduct retraining and maintenance visits to panel homes to ensure high collaboration among panel membersCoordinate with the Panel Team or Technical Support Team if there are concerns in the field or panel householdsReport daily situational incidence such as inclement weather, power interruptions, telecom service disruptions, community activities, events and the likes that are encountered during fieldworkConduct regular review of demographic characteristics to ensure up-to-date information in the databaseConduct quarterly coincidental surveys and security checks to maintain panel quality and confidentiality.Perform signal clarity checks of different TV stations as needed.Assist Mobile Panel Team in the recruitment and installation of appropriate applications into the selected TAM panelists' phone as well as perform the necessary troubleshooting when neededProvide daily updates and submit timely reports to superiorsMake time and attend trainings and refresher courses provided by the companyAttend regular coordination meetings and participate in the discussionSubmit regular expense reports and liquidations to Immediate superior Serve as reinforcement to other areas (as needed)Other tasks or assignments as required by the function and unit Typical Position PrerequisitesGraduate of any coursesComputer literate (knowledgeable in MS Office such as excel, word, etc. and G Suite tools such as Docs, Sheets, etc.)Willing to be assigned in other areas (if needed)Did not work with any media companies such as TV, Radio and Print at least for the last 2 yearsNo relatives working in any media companies such as TV, Radio and PrintWilling to extend working hours (if needed)Proficient in English and Filipino languageWith good oral and written communication skillsHas good interpersonal skill and can relate well with peopleDriving license is an advantage
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