Field Application Specialist (Registered Medical Technologist)Job Description: The field application specialist job description includes helping troubleshoot issues related to products by analyzing available information and taking necessary steps for its resolution.
Responsibilities: Serve as a key business partner to clients in the field and develop and maintain strong relationships.Determine the needs, goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which products can best address their specific needs.Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).Perform QA procedures and troubleshoot aspects in coordination with affiliates.Provide technical support to the teams within the organization and to external clients whenever required.Manage complaints of the customers through the escalation process both locally and internationally as required.Qualifications: Presentation skills and ability to facilitate knowledge transfer to customers.Working experience with medical device applications software.Experience in Hospital Laboratory Set-up.Preferably with PRC Licenses (Registered Medical Technologist).Bachelor's Degree in Medical Technology.Must know how to drive and possess an active driver's license.Start your journey with us and enjoy the following benefits: Meal and Transportation Allowance (for applicable positions).HMO coverage with 2 dependents from day 1 of employment.Monthly Commission (sales and non-sales positions).Performance Bonus.Salary loan program (under Medtek Employees Credit & Savings Cooperative).Learning and Development Program through the JARC Academy.Semi-Annual Rice Subsidy.Service and Excellence Awards.Discounted Employee Purchase.Calamity Assistance.Paternity Leave.Scholarship Program through the Catral Foundation.
#J-18808-Ljbffr