F&B Supervisor

F&B Supervisor Job Description
• Manages and oversees all staff in program area, including providing direction and leadership to staff and volunteers.
• Responsible for staff scheduling and reviewing time and attendance, including managing leave request and time entry approvals.
• Plans, coordinates, and supervises all food and beverage operations with the organization, including at recreation facilities, outdoor venues, and catering opportunities.
• Ensures all food and beverage services follows local health and safety regulations, including obtaining necessary permits and inspections.
• Works closely with IT Division and recreation staff to ensure point of sale system and processes are functioning properly.
• Oversees catering for events and activities hosted by the district and coordinates with event planners to provide seamless service.
• Responds to customer complaints and concerns in a timely and professional manner and implements customer feedback to improve service.
• Develops and implements food and beverage policies and procedures; ensure compliance with policies.
• Serves as Customer Service Specialist as needed, role modeling exceptional performance.
• Coordinates with other departments and managers in the district to ensure seamless food and beverage service and to meet the overall goals of the district.
• Develops and implements marketing strategies to promote food and beverage services, including social media campaigns, flyers, and working with local media
• Maintains a safe and clean environment.
• Acts as a Mandatory Reporter; reports incidents of child abuse/neglect.
• Performs other job-related duties as assigned.