EYEWEAR MANAGER (POOLING) AT A GLANCE Our Eyewear Area Manager is in-charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point-of-Sale System, developing and training staff, maintaining a current and correct inventory, and ensuring that financial objectives are met and that all aspects of the store are always running smoothly.
YOUR OVERALL MISSION & DAY-TO-DAY Delegating and supervising business operations Ensuring that 100% customer service is being observed in the stores handled Training, motivating, and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities Resolving conflicts or complaints from customers and employees Auditing the processes being performed by team members to ensure everything is up to company standard Managing inventory by ensuring requests are made if needed and deliveries are on time, ensuring that inventory count is 100% accurate and zero loss Continuously analyzing information and developing new processes that are more effective and efficient Establishing and achieving business profit objectives Generating reports and presenting information to upper-level managers Ensuring staff members follow company policies and procedures Maintenance of the store, planogram execution, and stockroom organization should all be observed Other duties to ensure the overall health and success of the business YOUR TALENT Bachelor's degree or extensive experience 2+ years of experience in retail operations Knowledge of retail management best practices Excellent communication and presentation skills Strong analytical skills with a goal-oriented attitude Financial acumen Customer management skills YOUR STORY Previous related experience in retail operations Job Types: Full-time, Permanent
Benefits: Employee discount Health insurance Life insurance Schedule: Shift system Supplemental Pay: 13th month salary Commission pay Overtime pay
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