Provide expert service support as L3 specialist for the service. Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders or clients as needed. Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact Timely update assigned tasks, and provide responses and solutions within the agreed team's timelines. Create problem corrective action plan proposals. Deploy bug fixes in managed applications. Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives. Tasks may include incident or problem resolution, automation, change assessment, and development and implementation changes. Requirements: Strong problem-solving, analytical, and critical thinking skills Strong communication skillset – the ability to translate technical details to
business/non-technical stakeholders Strong understanding of concepts: ETL, Data Visualization, Data Modeling, Data
lineage/integrity/validation/quality/clean up Extensive experience with PBI and Tableau Experience working with cloud environments Experience with building, testing, and deploying process Nice to have: Talend (if no experience, required to learn), Google Cloud Platform (if no experience, required to learn), certifications in PBI and Tableau Willing to be cross-trained in all of the technologies involved in the solution Willing to work in US hours Offer: Stable employment. On the market since 2008, 1400+ talents currently on board in 7 global sites.
"Office as an option" model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a "Buddy" from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500+ technology certificates yearly.
Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment. Great Place to Work Certified Employer in the Philippines
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