JOB OVERVIEW As Executive
Assistant, you will be a trusted advisor and expected to support multiple
C-suite executives, proactively and effectively within the business. To be
successful in this role, you will be expected to understand the business, and
demonstrate a high level of business acumen and exceptional organisational
skills which will contribute to seamless day-to day operations. With your prior
experience, you will bring Executive Assistant best practices into the
management team and will be responsible for the day-to day operations of the
executive management function.
DUTIES AND RESPONSIBILITIES Management and coordination
of diaries and agendas for executives' and team meetings Maintenance of executives'
calendars and systematic management of email inbox/es with strong
understanding of executives' priorities Full responsibility for
day-to-day operations of the executive management function Minute taking for meetings
and systematically follow-up on actions Manage inbound and outbound
queries with external stakeholders, writing error-free, eloquent emails Oversee sales operations, CRM
upkeep, manage and improve operations with process and tooling (i.e.
integrations, automations, etc.) Create and oversee internal
administration process and systems upkeep Proactively source sales
meetings with potential clients and set appointments Document current processes
and identify opportunities to streamline and optimize Maintain hygiene and quality
of data capture and storage Support management team with
any operational tasks necessary to provide excellent customer experience Support in tool adoption
across the management team Organisation of functions,
events, and other ad hoc celebrations throughout the year Coordinate travel and
accommodation requirements. Maintain confidentiality and
use a high degree of discretion Be
professional/courteous/polite in all communications. o Raise emerging
issues, concerns, or areas of opportunity that affect clients' experience
and/or the effectivity and efficiency of processes. Maintain a high level of
quality and efficiency on all tasks managed by observing best practice and
utilizing available tools. Ensure attendance,
participation, and cooperation during knowledge transfer sessions and
other meetings Timely response and execution
of deliverables to internal and external stakeholders QUALIFICATIONS Product Knowledge Bachelor's/College Degree in
Business Administration, Management, or other related discipline is a
plus, but not required. At least 3 years of
experience as an Executive Assistant with stakeholder management skills. Executive assistant
experience with C-level executives previously Project management skills are
advantageous. Strong analytical and
computer (primarily Google Suite, Excel, Slack, Whatsapp and Notion)
skills. Familiarity with Notion,
Visible.vc (investor relations platform) and Xero is highly regarded. Experience working in
financial services, software companies or startups highly regarded. Strong oral and written
communication skills Detail-oriented, always able
to provide accurate and high-level quality work. Ability to manage multiple
priorities while remaining focused on quality and delivery. You are exceptionally
organized, a master note taker and are proactive in following up on
actions to get things done Ability to learn quickly and
think ahead. High level of empathy and
mindfulness Works collaboratively and as
part of a team building genuine relationships. Provides systematic and
dependable follow-up, as well as a high level of organisation and
preparedness. Maintains workflow under
pressure and in a fast-paced, high-profile work environment. Accountability – always
following up and staying ahead of the game. Ability to think
strategically and execute quality output under tight deadline. Strong time-management skills
and presentation skills Hard working and passionate
about career and making a difference. Customer Focus Proactively seeks to
understand and deliver client needs, expectations, and levels of
satisfaction. Able to maintain good
relationships with clients and other stakeholders. Proactively seeks solutions
for clients. Experience in working with an
Australian company is a plus