Executive Assistant

Job Responsibilities

Develop and maintain strong relationships with our client's VIPs, ensuring their needs are met and expectations surpassed.
Understand the unique preferences and requirements of each VIP, providing tailored solutions and services to enhance their experience
Organize and oversee exclusive campaigns for VIP's ensuring each campaign is meticulously planned and executed
Gather feedback from VIPs, addressing any concerns promptly and proactively seeking opportunities to enhance their experience
Work closely with various departments to ensure VIP requirements are communicated and delivered seamlessly
Generate regular reports on VIP activities, feedback and overall satisfaction levels
Identify opportunities to enhance the VIP program, implementing new strategies and initiatives to drive increased loyalty
Maintain strict confidentiality regarding VIP information and any related interactions

Job Requirements

Bachelor's degree in business, hospitality or related field
2 years of experience in a similar role
Exceptional interpersonal and communication skills
Strong organizational and multitasking abilities
Ability to work under pressure while maintaining attention to detail
Familiarity with CRM tools and software
Discretion and understanding of the importance of client confidentiality

Perks and Benefits

Free use of shuttle service
Provided staff meals
HMO upon regularization
Government mandated benefits
Lounge area for break time
Free use of company amenities
Company events
Free parking