Job Description This is a remote position.
Job Highlight: Contract type: Independent Contractor Monday to Friday, 9am to 6pm Central (11:00 PM to 8:00 AM Manila time) with an hour unpaid break Scope: Manage high-volume phone lines efficiently and professionally Coordinate with legal assistants and attorneys to ensure smooth client communication Maintain a welcoming and organized front desk area Assist with light clerical duties as needed Contribute to a positive client experience from the first point of contact Monday to Friday, 9am to 6pm Central with an hour unpaid break Responsibilities: Answer incoming phone calls and greet office visitors in both English and Spanish Manage and maintain the firm's calendar, scheduling appointments and meetings Handle basic client inquiries and direct complex issues to appropriate staff members Perform general administrative tasks such as filing, data entry, and mail management Assist with translation and interpretation when needed for Spanish-speaking clients Requirements: Fluency in both English and Spanish (speaking, reading, and writing) Excellent customer service skills with a friendly and professional demeanor Proficiency in Microsoft Office suite and basic computer skills Strong organizational abilities and attention to detail Ability to multitask in a fast-paced environment Basic understanding of legal terminology, preferably in personal injury law Independent Contractor Perks: HMO Coverage for Eligible Locations Permanent Work From Home Immediate Hiring Steady Freelance Job Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process. ZR_17529_JOB Requirements
Requirements: Fluency in both English and Spanish (speaking, reading, and writing) Excellent customer service skills with a friendly and professional demeanor Proficiency in Microsoft Office suite and basic computer skills Strong organizational abilities and attention to detail Ability to multitask in a fast-paced environment Basic understanding of legal terminology, preferably in personal injury law