Engineering And Service Manager - Cebu Based

ENGINEERING & SERVICE MANAGER - CEBU BASED

JOB SUMMARY: Responsible for the overall operations of the Engineering Department in Cebu branch office.

QUALIFICATIONS:

* Engineering Graduate, preferably a licensed Mechanical Engineer

* With at least 10 years managerial experience in HVAC, general equipment maintenance, and warranty management

* Knowledgeable in kitchen, laundry equipment, & air-conditioning

* With at least five (5) years' experience as a Manager

* With experience in after sales service, parts sales, managing targets, contract negotiation, inventory forecasting, and accounts receivable management

* With good customer service, negotiation, and presentation skills

* High proficiency in MS Office especially in MS Excel.

DUTIES AND RESPONSIBILITIES

* Organizes, plans and coordinates all after sales activities of the department.

* Maintains close liaison with customers and suppliers.

* Prepares summary of parts sales forecasts for the division.

* Negotiates service contracts.

* Updates management on the progress of escalated service activities and acquires

* 1

* Prepares and/or reviews costing and selling prices to maximize contribution and win biddings.

* Manages the credit and collection activities of the department. Ensures that Ars are paid

* Recruits and assigns enough qualified personnel to adequately cover customer service

* Works hand in hand with customer's installation and maintenance engineers until every major

* Provides the necessary personality in closing or finalizing sales negotiations and contracts.