Job Summary: Typically, outbound encoder has speed, accuracy, good vision, excellent computing skills, and knowledge of high-security software as their skills. Also emphasize their ability to work under pressure and work fast. Duties and Responsibilities: 1. Accurately and efficiently encode all data that needs organizing and recording 2. Confirm that entered data accurately aligns with original documentation 3. Organize and maintain original paper evidence 4. Assure files are properly prepared and saved to backup drives 5. Self-audit your work checking for errors or duplication 6. Input, track, and maintain all encoded data and records 7. Maintain report logs of in-progress and/or completed work 8. Can work under pressure and can work with minimum supervision 9. Maintains a positive, empathetic, and professional attitude toward customers at all times 10. Monitors and resolves customer complaints on any sites and reach out to provide assistance 11. Responds to customer queries (i.e. rapport) and status in a timely and accurate way, via phone email or chat with coordination to respective customer care/logistics department. 12. Collecting and entering data in databases and maintaining accurate records of valuable company information and has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms Job Specifications: Graduate of any 4 years course or at least 2 years courseAt least 2 years experienced in the field of warehousing.Exposure in Warehousing, Encoding, Inventory and management logistics.Basic Computer Knowledge (Microsoft office applications)WMS or SAP system knowledge is an advantageWith Good communication skills in both Oral and Written.Can work under pressure, can work long hours and even Sundays and HolidaysCan work in graveyard shift, honest & Trustworthy must have leadership ability.Pro active and good at problem-solving, has initiative and positive attitude.